At Ark Shipping International Pvt. Ltd., customer satisfaction is our priority.

If you are not satisfied with a service purchased through our website, you may request a refund within 7 days from the date of payment. Refund requests will be reviewed based on the nature of the service, work completed, and the terms of the agreement.

Approved refunds will be processed using the original payment method within 7–10 business days after approval.

To request a refund, please contact us through the Contact Us page on our website, providing your payment details and the reason for your request.

Ark Shipping International Pvt. Ltd. reserves the right to approve or decline refund requests in accordance with this policy.